The privacy policy of Dr. Zellmer GmbH corresponds with the German laws: Bundesdatenschutzgesetz (BDSG), Teledienstedatenschutzgesetz (TDDSG), Telekommunikationsgesetz (TKG) und dem Mediendienste-Staatsvertrag (MDStV).
1. Anonymity
The first time you visit our website your identity is not known to us. You are able to anonymously look at all our shop and information sites as well as select products in a shopping cart for purchase. The personalisation of the shopping cart only happens after you enter your personal data on the ordering pages and the send it. The necessity of the anonymous shop use is directly linked to the privacy statement.
2. Who is responsible?
Personal data is single information about personal or factual relations of a specific or specified natural person (§3 Abs. 1 BDSG). Since while using the shop personal data is known, we are requested according to the national data safety law § 4 Abs.3 line 1 to inform you on "the identity of the responsible place". Your business partner Dr. Zellmer GmbH, Im Erlengrund 29, D-53757 Sankt Augustin, is responsible for the privacy of your personal information. CEO is Mr. Dr. Rolf Zellmer.
3. What data is necessary?
We ask for personal data on the ordering forms of our online shop for the ordering process including invoice and delivery. The data fields are separated into required and optional information spaces. Obligatory specifications are marked with a star and must be filled out for your order. Voluntary specifications (without star) are not necessary but recommended to simplify the communication process.
Additional data such as the selected products in your shopping cart, the amounts, and the time of the order placement is also saved. A direct access to this information is possible via login (under "your orders"). The customer also receives a detailed email confirmation when the order reaches Dr. Zellmer GmbH, so you can be sure that the technical process was successful. This email is not a confirmation of the order because we first have to check if the product is available and if everything is correct.
If you order by phone, fax, mail or personally the personal data is saved in a comparable way in our ERP system. In the process of consultation service information concerning specific hard- and software configurations of the customer might be saved for the advantage of further consultation.
4. Consent of the customer
The use of personal data in internet shops, according to German law, is only legal if the customer consents to this use and the consent is given consciously. Therefore it is necessary in the Dr. Zellmer GmbH shop to activate the button with a mouseclick.
By activating the button concerning this privacy statement, you are giving Dr. Zellmer GmbH permission to use your personal information with restrictions. The process of consent will automatically be saved with the date, time and the version of the text of consent to comply with requirements of the law. This text is a HTML-file which can be printed and saved by the customer.
We exclusively use your data for your ordering process. All customer data is saved and processed according to the German laws Bundesdatenschutzgesetz (BDSG) and Teledienstedatenschutzgesetz (TDDSG).
An email address given on an ordering page will not automatically be used for our newsletter service. For this service a separate consent is needed. When you subscribe for our newsletter we store your email address for commercials. The customer is able to subscribe and unsubscribe after the login.
5. Right of revokement
If you give us your personal data, you have the right to take back the authorization of the use of your data and to ask for a deletion. Invoices and delivery notes do not apply to this rule.
For deletion or further questions and information concerning deletion/blocking and disclosure of personal data please contact: Dr. Zellmer GmbH, Im Erlengrund 29, D-53757 Sankt Augustin, datenschutz@dr-zellmer-gmbh.de, Telephone 02241-332224, Fax 02241-345461. Disclosure, deletion and blocking will be undertaken immediately and free of charge.
6. Data transmission to third parties
We do not provide your personal data including your home address and email address to third parties without your consent, which is revocable at any time. Excluded from this statement are our service partners, who need the data for the ordering process (e.g. the delivery company and the payment institute). In these cases the amount of data given is limited to the minimum. AND if you are not paying by way of prepayment or cash on delivery, we might need to relay your name and address to the Creditreform Bonn Himstedt KG, Lennestr. 30, 53113 Bonn or the SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden for our credit assessment.
7. SSL encryption
For the safetly of your data during customer registration and the ordering process a certified secure server (SSL 3.0) is used. You can identify the secure server by looking at the URL https://www... (instead of http://www...). The letter "s" stands for security. Your browser should also show a keyhole symbol.
By using the secure server, your personal data is transfered as a protected document, which means your name, address, bank information and credit card numbers are coded and sent through the world wide web. The method used is the same as the online banking standard and is also used by many credit institutes. You can find information to the used security method through your browser.
8. Sever with a German location
The data storage ususally takes place on two servers in Germany. One is our Linux-based webserver and the other is a Windows-based server on which the data of our ERP system is stored. Both servers are protected through firewalls and other measures.
9. Technical safety measures
Dr. Zellmer GmbH arranges for technical and organisational measures alongside the SSL encryption to insure the safety of your data. Your data is saved on protected servers and only few authorized persons may have access to your information. All employees of Dr. Zellmer GmbH are informed and bound to data secrecy.
Dr. Zellmer GmbH also arranges for the protection of your severs from viruses and similar harmful influences. All emails to and from Dr. Zellmer GmbH are checked with a multistep virus scan.
10. Right of access to personal data
As an eCommerce customer you have the right (German laws § 4 Abs. 7 TDDSG und § 16 Abs. 1 MDStV) to find out what data Dr. Zellmer GmbH has saved about you. You also have the right to know the logical buildup of the automatized processing of this data.
The duty of access to personal data will be undertaken immediately and free of charge. An online disclosure of the data saved on the webserver is for customers who have placed an order in the past possible with authorisation through email and password. For further information please contact datenschutz@dr-zellmer-gmbh.de A certain legitimation is necessary to view this personal data.
11. Update of personal data
You are able to update your personal data in the online shop Dr. Zellmer GmbH after login. As an alternative you can contact us with this update.
12. Statistics
We collect statistics on the the use of our website and shop. This information does not include any personal data. The statistical information includes hits, pageviews, sessions and sent kBytes per time slot, used browsers, company systems and online services as well as referrer URLs.
13. Cookies
Cookies are small text files with configuration details. In our shop we only use session cookies which are only saved temporarily. These cookies will be deleted automatically after the closing of your browser program. They are not hard disk cookies.
The use of hard disk cookies does not take place and isn't planned by Dr. Zellmer GmbH. Personalised bookmarks are also not used.
For these reasons the use of our shop is anonymous even for our repeating customers. Your identity is only revealed to us when you login with your email and password.
14. Links to external websites
External links to other websites can be found on the Dr. Zellmer GmbH website. We are not responsible for the contents and privacy policy of these websites. Additional information to external links found here. External links are recognizable through the symbol 
.
15. Service "Tell a friend"
You can send information (for example product discription pages and product overviews) through our email service "send page" to another person. Symbol 
.
In order to provide this "Tell a friend" service we need your email address and your friend's email address. Your email address is used to inform your friend of who sent this email. Both email addresses will not be used by Dr. Zellmer GmbH for commercial purposes and will be deleted periodically.
16. Newsletter service
Our free of charge newsletter is sent by way of email and can be administered by the user.
When you register as a new customer, you express if you would like to receive the newsletter regularly or not. This subscription can be cancelled anytime after login with your email and password. If problems should occur with unsubscribing please contact webmaster@dr-zellmer-gmbh.de.
Only registered customers with online accounts are able to use the newsletter service.
17. Children
Dr. Zellmer GmbH advises all parents and guardians to instruct their children in the responsible and safe interaction with personal data in the internet. The children should not send personal information to the websites of Dr. Zellmer GmbH without parental consent. We won't knowingly collect information from children, use it in any form or provide it for third parties.
18. Web Hosting
Our webservers are operated by the company Intersaar GmbH, Medienzentrum, Gebäude B, Nell-Breuning-Allee 6, D-66115 Saarbrücken, Germany.
19. Questions and comments
If you have questions or comments concerning our privacy policy please contact datenschutz@dr-zellmer-gmbh.de
20. Change of privacy stategies
The further development of the data processing and internet technology in the frame of the privacy strategies is always allowed for. Dr. Zellmer GmbH therefore keeps the right to change this privacy policy anytime. New changes will be added promptly.
